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Terms of Use

Last updated: October 15, 2025

1. Acceptance of Terms

By accessing and using AskYourInfo ("Service," "Platform," "we," or "us"), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Service.

2. Description of Service

AskYourInfo is an AI-powered knowledge management platform that allows users to:

  • Store and organize personal notes
  • Search through notes using AI-powered semantic search
  • Chat with an AI assistant about your notes
  • Generate embeddings for intelligent information retrieval

3. Account Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

3.2 Account Eligibility

You must be at least 13 years old to use this Service. By creating an account, you represent that you meet this age requirement.

4. Token System and Billing

4.1 Token Usage

Our Service uses a token-based system to track usage:

  • Tokens are consumed when using AI features (embeddings, chat)
  • Each account has a token limit
  • Additional tokens can be purchased through our payment system
  • Unused tokens roll over to the next month

4.2 Payments

Payment processing is handled securely through Stripe. By purchasing tokens, you agree to:

  • Provide accurate payment information
  • Pay all fees associated with your purchases
  • Our refund policy: No refunds except as required by law or at our discretion

5. Acceptable Use

You agree NOT to use the Service to:

  • Violate any laws or regulations
  • Infringe on others' intellectual property rights
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Use the Service for commercial purposes without permission
  • Upload malware, viruses, or malicious code
  • Harass, abuse, or harm other users
  • Scrape or automatically extract data from the Service

6. Content and Intellectual Property

6.1 Your Content

You retain all rights to the content you upload to the Service. By using our Service, you grant us a limited license to:

  • Store and process your content
  • Generate AI embeddings and responses
  • Provide the Service to you

We do not claim ownership of your content and will not use it for purposes other than providing the Service.

6.2 Our Intellectual Property

The Service, including its design, code, features, and branding, is owned by AskYourInfo and protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

7. AI and Data Processing

Our Service uses AI technology (including OpenAI's models) to process your content. You acknowledge that:

  • AI-generated responses may contain errors or inaccuracies
  • You are responsible for verifying AI-generated information
  • We do not guarantee the accuracy or reliability of AI responses
  • Your content is processed in accordance with our Privacy Policy

8. Account Suspension and Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms of Use
  • Engage in fraudulent or illegal activities
  • Abuse the Service or other users
  • Fail to pay for services rendered

You may terminate your account at any time by contacting us. Upon termination, your data will be deleted in accordance with our Privacy Policy.

9. Disclaimers and Limitations

9.1 No Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE:

  • Uninterrupted or error-free service
  • Accuracy of AI-generated content
  • Security of your data (though we implement reasonable measures)
  • Availability of specific features

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Damages exceeding the amount you paid us in the past 12 months

10. Indemnification

You agree to indemnify and hold harmless AskYourInfo from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload to the Service

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.

13. Contact Information

If you have questions about these Terms of Use, please contact us:

Email: [email protected]

Service: AskYourInfo

Important: By using AskYourInfo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

AskYourInfo - AI-Powered Knowledge Management