Privacy Policy

1. Introduction

Welcome to AskYourInfo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered knowledge management platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the platform, including:

• Email address
• Full name
• Account credentials

2.2 Usage Data

We automatically collect certain information when you use our service:

• Notes content and metadata
• Chat messages and AI interactions
• Token usage and billing information
• Device information and IP address
• Usage patterns and preferences

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Process your notes and generate AI-powered insights
• Manage your account and subscription
• Process payments and transactions
• Send you important updates and notifications
• Improve and optimize our platform
• Detect and prevent fraud or abuse

4. AI and Data Processing

Your notes are processed using AI technology to generate embeddings and enable intelligent search and chat features. This processing is done securely and your data is:

• Encrypted in transit and at rest
• Not used to train AI models without your explicit consent
• Kept private and not shared with third parties
• Processed in accordance with data protection regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (e.g., OpenAI, Supabase, Stripe)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Object to certain data processing

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: